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Wednesday, 15 August 2012, 10:00 HKT/SGT
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Source: Avnet
Avnet Technology Solutions Launches Cloud Services in Singapore
To provide 99.999% uptime, cost effective solutions to meet the evolving needs of Avnet partners and their customers

SINGAPORE, Aug 15, 2012 - (ACN Newswire) - Avnet Technology Solutions, a global IT solutions distribution leader and operating group of Avnet, Inc. (NYSE:AVT), today announced the launch of Avnet Cloud Services to the reseller channel. This new service allows resellers to enter the fast growing cloud services market with no upfront investment and provides them with a ready-to-go cloud business practice.

Michael Costigan, vice president of marketing and business innovation, Avnet Technology Solutions, Asia Pacific, said, "Our cloud services offering represents a paradigm shift for the IT channel and changes the basic assumptions of what traditional IT distributors can offer. This latest addition to our services portfolio represents our ongoing commitment to evolve our channel offerings in line with technology and market opportunities. We believe this is a game-changer for our channel's value proposition, and we look forward to accelerating our partners' success as they enter the lucrative cloud services market."

Avnet Cloud Services forms part of the newly created services division and specialises in high availability (99.999%) hosted private cloud, virtualization and disaster recovery solutions. Avnet currently has four datacenters: one in Singapore, two in Sydney, Australia, and one in Melbourne, Australia. The high security data centres are ISO 27001 security certificated. In addition, the Australia data centres also have the Australian Government ASIO T4 security certification. Twenty-five Avnet engineers support the data centres 24x7x365. The support operation is also ISO 27001 certified.

Bennett Wong, vice president and general manager, Avnet Technology Solutions, ASEAN, commented, "We know that data sovereignty, security and uptime are critical. We have invested heavily in high-grade datacenters, a fully accredited support function, to ensure our resellers can provide their customers with the highest quality service. We're now uniquely placed as a distributor, as we can aggregate our vendors' technologies and solutions along with our proprietary services and offer the channel the support they need to build a profitable cloud business".

Key capabilities of Avnet Cloud Services include:

- Proprietary and White Label Services
Avnet Cloud Services offers Avnet-branded services and white label services resellers can brand as their own.

- Flexible Business Terms
Avnet Cloud Services offers flexible payment terms whereby Avnet can bill a customer directly and pay rebates to the reseller, or the reseller can maintain the transactional relationship with the customer and Avnet will invoice the reseller at channel rates.

- Customer Service
Avnet Cloud Services offers Level II customer support 24 hours a day, seven days a week, provided by a team of 25 Sydney-based Avnet engineers.

- Superior Uptime Guarantee
99.999% uptime guarantee, which equates to a maximum of 26 seconds downtime in a month.

- 100% Focus on Resellers
Avnet has a dedicated services sales team to train partners to sell cloud services. Avnet also has a dedicated marketing resource to help partners develop a launch strategy and demand generation campaigns. Launch material on offer includes a ready-to-go Website, sales collateral and a selection of demand generation campaigns that can be rebranded and customised to suit individual offerings. Test servers and pre-sales support are also available for partners.

About Avnet Technology Solutions

As a global IT solutions distributor, Avnet Technology Solutions collaborates with its customers and suppliers to create and deliver services, software and hardware solutions that address the business needs of their end-user customers locally and around the world. The group serves customers and suppliers in the Americas, Asia Pacific, and Europe, Middle East and Africa. It generated US $10.8 billion in annual revenue for fiscal year 2012. Avnet Technology Solutions is an operating group of Avnet, Inc. For more information, visit www.avnet.com .

Contact:
Julie Lawandra
Associate Director (ASEAN), Marketing 
Avnet Technology Solutions
Email: Julie.lawandra@avnet.com

Melinda Ilagan 
Associate Director
EASTWEST Public Relations
Email: Melinda@eastwestpr.com


Topic: New Service
Source: Avnet

Sectors: Cloud & Enterprise, IT Individual
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