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Tuesday, 28 August 2012, 10:00 HKT/SGT
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Source: JCB
JCB Plaza Call Center Provides Free Travel Support in Multiple Languages

TOKYO, Aug 28, 2012 - (ACN Newswire) - JCB International (JCBI), the international operations subsidiary of JCB, the only global payment brand based in Japan, today announced that it started the JCB Plaza Call Center to provide free travel support in multiple languages.

JCB Plaza Call Center

- All JCB cardmembers are eligible to receive services.
- Services provided in English, Chinese, Korean, and Japanese.
- Open 24/7.
- Services available before and after departure:
-- Travel related support, including hotel, restaurant, car rental reservations and show tickets at your destination.
- Services available at the destination (outside home country):
-- Lost/ stolen card support.
-- Other emergency support, for example, help finding a local clinic in the event of illness or accident.
- Calls are toll free.

JCB cards are issued around the world in partnership with local banks and other financial institutions. Currently JCB cards are issued in 16 countries and territories with a total of about 77 million JCB cardmembers including 11 million outside Japan, primarily in China, Korea and Taiwan, with growth rates in the double digits over the past five years. To meet the needs of these cardmembers when they travel away from home, JCB is enhancing travel support services, discounts and other special offers by providing JCB Plaza, JCB Plaza Lounge, JCB Shopping and Dining Passport and other services in multiple languages. The JCB Plaza Call Center is one way JCB is providing better service to cardmembers and more brand value to card issuers. JCB cardmembers can now enjoy their travels even more, with the peace of mind provided by JCB Plaza Call Center travel and emergency support, available free of charge 24/7.

Toll free JCB Plaza Call Center telephone numbers
--------------------------------------------------
Area Phone
--------------------------------------------------
Asia Japan 0120 500 - 544
China 00 - 800 - 3865 5486
Hong Kong 001 - 800 - 3865 - 5486
Indonesia 001803657112
Korea 001 - 800 - 3865 - 5486
Malaysia 00 - 800 - 3865 - 5486
Philippines 00 - 800 - 3865 - 5486
Singapore 001 - 800 - 3865 - 5486
Taiwan 00 - 800 - 3865 - 5486
Thailand 001 - 800 - 3865 - 5486
Vietnam 12065128
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Europe Austria 00 - 800 - 3865 - 5486
Belgium 00 - 800 - 3865 - 5486
Danmark 80251117
Nederland 08000235131
France 00 - 800 - 3865 - 5486
Germany 00 - 800 - 3865 - 5486
Italy 00 - 800 - 3865 - 5486
Norway 00 - 800 - 3865 - 5486
Switzerland 00 - 800 - 3865 - 5486
United Kingdom 00 - 800 - 3865 - 5486
Israel 014 - 800 - 3865 - 5486
--------------------------------------------------
Americas Argentina 00 - 800 - 3865 - 5486
Brazil 08008923196
Canada 011 - 800 - 3865 - 5486
Guam 18553492522
Hawaii 18554533945
United States 011 - 800 - 3865 - 5486
--------------------------------------------------
Oceania Australia 0011 - 800 - 3865 - 5486
New Zealand 00 - 800 - 3865 - 5486
--------------------------------------------------
Africa South Africa 00 - 800 - 3865 5486
--------------------------------------------------

URL:
http://www.jcbcard.com/ws/pop/plaza.html (English)
http://www.jcbcard.cn/ws/pop/plaza.html (Simplified Chinese)
http://www.jcb.tw/ws/pop/plaza.html (Traditional Chinese)
http://www.jcbcard.kr/jcb/content/service/pop_call.html (Korean)

About JCB

JCB is a major global payment brand and leading credit card issuer and acquirer in Japan. JCB launched its card business in Japan in 1961 and began expanding worldwide in 1981. Its acceptance network includes over 22 million merchants and over a million cash advance locations in 190 countries and territories. JCB cards are now issued in 16 countries and territories, with more than 77 million cardmembers. As part of its international growth strategy, JCB has formed alliances with more than 350 leading banks and financial institutions globally to increase merchant coverage and cardmember base. As a comprehensive payment solution provider, JCB commits to provide responsive and high-quality service and products to all customers worldwide. For more information, visit: www.jcbcorporate.com/english .

Note: JCB statistics included in About JCB are as of the end of March 2012.


Contact:

JCB International Co., Ltd.
Ayako Tanaka, Masayasu Okada
Corporate Planning Department
+81-3-5778-8390
Ayako.tanaka@jcb.co.jp
Masayasu.okada@jcb.co.jp

Topic: Press release summary
Source: JCB


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