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Monday, 18 April 2011, 12:36 HKT/SGT
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Source: Marcus Evans group
Emirates Airline Presented at the World Class Airlines 2011 in Dubai

DUBAI, Apr 18, 2011 - (ACN Newswire) - Dubai hosted hundreds of attendees for the World Class Airlines large scale event lined up by Marcus Evans on the 17th - 19th April 2011. This event brought forth innovative ideas by generating sustainable practices in the industry and took place simultaneously with the World Class Airports event targeted at the airports industry.

First of its kind in the aviation industry, topics discussed included issues of airline networks and alliances, punctuality and safety are also one of the most important value offerings; however these factors are an integrated element of any airline experience, as such the aviation industry is indeed a challenging arena.

The agenda included a choice of three streams over two days and synergy panel discussions on the third day. The streams were Innovative Service Delivery & Commercialisation, Economics, Finance & Revenue Optimisation and Maintenance & Operational Excellence.

Speakers for the World Class Airlines event included:

- Kapil Kaul CEO of CAPA, India
- Michael "Kell" Ryan Founding Member of Ryanair, UK
- Jorge Vilches CEO of Lan Airlines, Peru
- Thanos Pascalis CEO of Olympic Air, Greece
- Captain John Alsford Senior Vice President Fleet Flight Operations of Emirates Airline, UAE
- Philippe Georgiou Chief Officer, Corporate Affairs of Oman Air, Oman
- Roger Han CFO of China Airlines, Taiwan
- Chris Amenechi Senior Director of Continental Airlines, USA
- Steve Tunstall Head of Corporate Risk Management of Cathay Pacific Airways, Hong Kong
- Nobuharu Okuno Deputy Director of All Nippon Airways Co.,Ltd, Japan
- Naveen Chawla Vice President International Sales of Kingfisher Airlines, India

Elvis Onyango, Country Manager of Kenya Airways shared that "Repeat business driven by incentives is not loyalty. Most of repeat business in the airline industry is driven by considerations other than loyalty. Loyalty is earned, not purchased or incentivised."

World Class Airlines featured Platinum Sponsors Sabre Airline Solutions and Tata Consultancy Services. Gold Sponsors were PROS Holdings, Pratt & Whitney and NIIT Technologies. Silver Sponsor was Bombardier Commercial Aircraft, Co-Exhibitor Sponsor Infare Knowledge and Exhibitor Sponsor Hahn Air.

This conference was proudly supported by the Dubai Convention Bureau, Department of Tourism and Commerce Marketing, International Air Transport Association (IATA), CNBC Arabiya, Hong Kong Aviation Industry Association, Aviation Today, Airports International, Air Traffic Management, Air Safety Week, Airport Cities, Cargo Village News, Aircraft Value New, Blue Skies magazine, www.aviationmiddleeast.com , www.airport-suppliers.com , Airline News Resource, Gulf Business, Middle East MICE & Events, Trade Arabia, Gulf Industry and The Gulf.

Contact:
Ms. Esther Wong  
Marketing Executive 
Marcus Evans 
+603 2723 6736
www.marcusevans.com


Topic: Press release summary
Source: Marcus Evans group

Sectors: Trade Shows
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