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| Tuesday, September 3, 2024 |
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CX Asia Week 2024 Promises an Experience Revolution with Fresh Insights and Innovative Focus |
| CX Asia Week 2024, returning for its 12th edition, is set to redefine the customer experience landscape. more info >> |
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| Wednesday, April 3, 2024 |
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CX Asia Excellence Awards 2024 Opens - Submit Your Entry and Be Recognised as a CX Leader! |
| Calling all customer experience (CX) champions in Asia! The CX Asia Excellence Awards 2024 is now open for submissions, marking its 10th year of celebrating the best-in-class CX practices across the region. more info >> |
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| Tuesday, January 9, 2024 |
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Positioning Asia's Shared Services as Engines of Transformation and Innovation |
| The 27th edition of Shared Services & Outsourcing Week Asia 2024 held in Singapore from 15 to 18 October 2024, promises to focus on solidifying Asia's competitive advantage in the global Shared Services map. more info >> |
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| Monday, December 18, 2023 |
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Delivering Value Above and Beyond through Proactive Service in Customer Contact Functions |
| Customer Contact Week Asia 2024 is already in its 15th year running. Against a backdrop of global economic uncertainties, dealing with dynamic customer demand and rapid change in the marketplace pose significant challenges for Customer Contact Functions and Engagement Hubs. more info >> |
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| Monday, October 30, 2023 |
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Shared Services and GCC Week India 2024: Powering India's Global Capability Centres with AI-Driven Transformation & Innovation |
| Following a successful inaugural Shared Services and GCC Week India this year, SSON Network (Asia) is proud to bring back the second edition of India's leading Shared Services and GCC Summit. more info >> |
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| Thursday, October 26, 2023 |
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Unlocking the Power of Collaboration: Chief Customer Officers (CCO) & Enterprise Leaders Summit 2024 Empowers Cross-Functional Transformation |
| The Chief Customer Officers (CCO) & Enterprise Leaders Summit 2024, happening in Singapore from 25-28 March, is set to unlock the power of collaboration, fostering cross-functional transformation within enterprises. more info >> |
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| Tuesday, March 6, 2012 |
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Malaysia Stepping Up Efforts to Improve Prison Design, Management and Security |
| The Prison Department of Malaysia is stepping up its efforts to address this issue by employing and implementing effective strategies. more info >> |
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| Wednesday, February 15, 2012 |
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Telco Operators Seek for Improved Customer Engagement |
| Stiffening market competition implores the immediate need to implement the right customer segmentation strategies which then enables telco operators to employ the appropriate marketing campaign targeted at the various customer segments. more info >> |
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| Monday, January 23, 2012 |
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National Agency of Drug and Food Control, Indonesia Newly Confirmed Present at 2nd Annual Pharma Regulatory Affairs Asia |
| Ensuring regulatory compliance has become one of the biggest challenges for products development in Asia. more info >> |
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| Tuesday, January 17, 2012 |
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Overcoming Indonesia's Water Infrastructure Challenges |
| Rudie Kusmayadi, President Director of the Pdam Tirta Rahardja Bandung Regency, highlights three needs for Indonesian water infrastructure development: a capable water resource, financing, and an affordable market. more info >> |
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